You may return new, unused items sold and fulfilled by Aces Up Trading Post within 7 days of delivery for a full refund. Items should be returned in their original product packaging. We will only pay the return shipping costs if the return is a result of our error.
You should expect to receive your refund within three weeks; however, in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), our processing time once we receive it (3 to 5 business days), and the time it takes your financial institution to process our refund request (5 to 10 business days). We'll notify you about your refund, via e-mail, after receiving and processing the returned item.
If you decide to return an item that fits the above conditions, you may send the item to the following address:
Aces Up Trading Post
73 East Bridge Street
Oswego, NY 13126
A replacement for the damaged or defective item will be sent to you within 3-5 business days after Aces Up Trading Post receives the original item from you.
NOTE: Aces Up Trading Post recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Aces Up Trading Post or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
Other Terms and Conditions:
Aces Up Trading Post is not responsible for typographical errors. Aces Up Trading Post reserves the right to cancel any order you have placed if there was a typographical error on the Aces Up Trading Post online store concerning the pricing or availability of any item when you placed the order.
Aces Up Trading Post reserves the right to change the terms and conditions of sale on the Aces Up Trading Post online store at any time.
To the extent permitted by law, all sales on the Aces Up Trading Post online store are governed by New York State law, without giving effect to its conflict of law provisions.